Shipping Policy

Domestic Shipping Policy-US

Orders received by 12:00 PM EST will normally be shipped the same day. Transit time will depend on the products requested as some orders must be fulfilled from more than one warehouse. Shipment takes place from the warehouse/s closest to the destination address. In all, delivery normally ranges between one to five days. Custom or Special Order items normally take anywhere from 10 to 21 days. 

Applicable Shipping Charges:

  • Continental US : Most products carry a $12.00 flat rate. However, depending on dimension, some products have special freight charges. 
  • Hawaii, Alaska and Puerto Rico: Most products carry a $28.00 flat rate. However, depending on dimension, some orders have special freight charges. 

International Shipping Policy

-We ship to all countries. Shipping rates will be displayed during checkout and will be based on your location. You do not need to complete the transaction to view your shipping charges. You may withdraw from the website prior to entering your payment information.

-We have preferential rates with all major couriers: UPS, Fed-Ex, and DHL. Additionally, we take part in the USPS (United States Postal Service) International Delivery program that allows us to offer a secure and conveniently priced service. Transit time usually ranges between fifteen to twenty one business days depending on location. For express delivery, we only use UPS, Fed-Ex, or DHL. If you need special delivery, please call us toll free at 1 (888) 802-1102 or e-mail us at contact@naturewoo.com. Please note that we are not responsible for any delays in shipments due to flight problems, weather, customs, or any other circumstance. We have no knowledge and provide no advice regarding your specific country's regulations or restrictions. Furthermore, we are not responsible for any charges imposed at the destination country prior to retrieving products including, but not limited to tariffs, taxes, customs, duties, assessments, and levies. It is our experience that some countries are not consistent in applying such charges. It is the buyer responsibility to know what applies in his/her respective country. In most cases products are delivered to the destination address. However, in some countries you might be required to personally pick-up the items purchased. Please check for applicable restrictions, charges and regulations to your specific destination country prior to ordering. By ordering from us, you accept, agree and assume any risks, charges, and costs associated with the shipment of your order.

Offer Details

For a limited time enjoy Shipping at a flat fee of $4.99 for orders of $49.00 or more. Apply coupon code: ship499

Offer Conditions:

Offer valid only for products displaying the "Shipping Discount Eligible" sign.

Offer may not be combined with any other discount or offer.

Offer is valid only for registered users. If you are not registered you may do so here.

Offer will be applied at Checkout. You must add shipping code: ship499

Offer is not redeemable for cash.

Offer valid for the 48 contiguous United States.

Shipping will be via ground. Delivery time will vary depending on your location.

To place an order online, please do the following:

  1. Add eligible items to your Shopping Cart. Any item with "Shipping Discount Eligible" messaging on the product detail page is eligible.

  2. To place the order using the shopping cart:

    • Proceed to checkout.

    • Ship your items to a single U.S. address in one of the 48 contiguous United States.

    • Add coupon code: ship499 during checkout

    • The total shipping charge displayed will be the advertised $4.99

  3. Submit your order.